FAQ

Free Standard shipping Australia wide with all orders over $45 and free DHL express for all international orders over $148AUD.

Want Bangn Body in a hurry? Add express shipping for a flat rate of $15.00 AUD (Australia Only).

For all international purchases, we offer FREE DHL Express on all orders over $148 AUD otherwise is an additional $20 flat rate. Please be sure to to read through our shipping terms and conditions for further information on estimated delivery times and international duties and taxes. If you have any questions regarding shipping please send an email to customercare@bangnbody.com and we will be happy to help.

*Please note that shipping thresholds may vary during peak sale periods to align with the discounts being offered

All Australian orders are shipped via Australia Post and all International orders will be shipped via DHL express.

All orders will be dispatched from our warehouse within 24-48 hours of purchase. (not including weekends)

*Please allow extra time during public holidays and large sale periods.

Australia

Standard orders: 2-6 business days after time of dispatch for delivery.

Express orders: 1-3 business days after time of dispatch for delivery.

International

5-15 business (depending on country) days after time of dispatch for delivery

We ship worldwide with the exception of the below countries *due to the current global pandemic*

- India

- Russia

- Brazil

-Maldives

- Cuba

- Nepal

- Eritrea

- Seychelles

Be sure to send an email to hello@bangnbody.com as soon as you can with all details including your order number and your updated address. The more information you give us, the sooner they can try and change your information. Make sure you enter ‘Urgent: Change wrong address’ in the subject line to ensure our team can action this as quickly as possible.

Orders submitted on bangnbody.com process and ship very quickly therefore we will do our best to modify an existing order however please keep in mind that your order may already have been dispatched, so be as careful as possible to provide the correct information when placing your order.

Once your order has been dispatched, you will receive an email with your tracking information that you can then track your order through.

All Australian orders are shipped via Australia Post;

https://auspost.com.au/mypost/track/

All International orders are shipped via DHL Express;

https://www.dhlexpress.nl/en/track-trace

Unfortunately once your order has been placed, we’re unable to cancel or make changes to your order. Please see our returns policy here

Still have questions? No worries! Please feel free to email our customer care team anytime at customercare@bangnbody.com and we will be more than happy to help.

Bangn Body accepts payment via PayPal, Apple Pay, AfterPay or credit card using Visa, Mastercard or Amex.

*Available to Australian and New Zealand customers only 

Yes, Bangn Body offers AfterPay on all orders.

AfterPay allows you to pay for your order over four equal instalments, due every fortnight.

Glow now, Pay Later!

Go to www.bangnbody.com 

Head to the checkout.

Choose AfterPay as your preferred payment method. When your order is approved your AfterPay account is also created.

Head to www.afterpay.com.au to set up a password. From here, you can check your payment schedule and make payments when you need to. Otherwise the payment will be automatically deducted every fortnight.

From now on, every order you make will just need you to log-in. 

Easy peasy

You must be living in Australia or New Zealand and be at least 18 years old;

Are capable of entering into a legally binding contract;

Have a valid and verifiable email address and mobile number; and

Use an Australian or New Zealand credit or debit card to make the purchase.

Please email our team at customercare@bangnbody.com we are happy to answer any questions you may have.

Nope! We just like offering a quicker alternative to purchasing your Bangn body glow products instead of waiting for pay day. 

The only fees applied to shoppers are late fees. This is when your scheduled payments are unsuccessfully processed and, after being notified, you don’t log-in to your AfterPay account to make your payment. Please visit afterpay.com for further information.

Unfortunately due to hygiene reasons we don’t accept returns or exchanges for change of mind purchases.

A refund will only be accepted if a product is faulty. If you have received a product to be incorrect, damaged or faulty, please provide details (including photos) within 7 days of purchase. We will verify whether you are entitled to a replacement with new products and provide instructions accordingly. Please contact our customer care team at hello@bangnbody.com and include your order confirmation number in the subject line so we can find your order easily and process your request promptly. 

Still have questions? No worries! Please feel free to email our customer care team anytime at customercare@bangnbody.com and we will be more than happy to help.